Problem Solving with Root Cause Analysis

Problem Solving with Root Cause Analysis (3-Hr, in-person, Altoona, PA) What is Root Cause Analysis? Addressing only the symptoms of a problem without addressing the underlying cause will likely lead to its recurrence. Root Cause Analysis is a systematic approach designed to thoroughly identify, define, examine, and address a problem at its source. Learning Objectives: Discover problem definition and proper communication with stakeholdersExamine problem identification, analysis, validation, and prioritizationLearn how to unlock root causes, identify, and implement solutions Program Outline: What is a Root Cause?Causes vs. SymptomsIntroduction to PDCA CycleProblem Recognition & DefinitionCompose Problem StatementsProblem ValidationAssess Current Reality with QuestionsData CollectionInterpretationAnalyze Potential Causes and Find the Root5 Whys ApproachCause & EffectProcess ChartingDevelop a SolutionExperimentsData CollectionFollow up & CommunicationStandardize the SolutionCommunicate (what, why, where, how)Closing Discussion/Q&A Problem Solving with Root Cause Analysis Outline Who Should Attend: This program provides a practical overview and teaches the basic concepts of Root Cause Analysis. Perfect for frontline leaders, new managers, maintenance personnel, and anyone whose job involves problem solving – the techniques taught at this workshop can be implemented immediately.