First Block Live - Aussie AI concierge startup making global waves: The Lorikeet story, hosted by Notion

How do two Sydney founders turn a strong opinion about customer support into one of APAC's fastest growing AI companies, backed by Blackbird, Square Peg, QED, and the founders of Canva and Airwallex, in just two years?

Join us in Sydney for an exclusive, invite-only taping of First Block Live, Notion's founder series that pulls back the curtain on breakout companies from day one. We'll sit down with Steve Hind, Co-Founder & CEO and Jamie Hall, Co-Founder of Lorikeet to unpack:

The origin story. Why an ex Stripe PM and an ex Google Brain engineer bet that AI could finally do real customer support, not just recite FAQs.

Scaling lessons from $0 to a $200M+ valuation in under two years, with global fintechs, healthtechs, and crypto marketplaces as flagship customers.

Why they reject per conversation pricing, FAQ bot thinking, and most of the AI CX playbook, and what they built instead.

What it takes to build an AI agent that's safe and trusted enough to cancel accounts, ship medication, and replace a debit card end to end.

Going global from Sydney to SF to London, and what the rest of the world gets wrong about building out of APAC.

🎙 Moderated by Billie Moffat, Commercial Account Executive at Notion.

Expect a packed room of top founders, builders, and investors. Come for the conversation, stay for the good vibes and light refreshments.

Agenda

5:30 PM Guest Arrival & Check-In (please be on time, filming starts sharp at 6:00 PM)

6:00 PM Fireside Chat with Steve Hind & Jamie Hall + Audience Q&A

7:00 PM Networking & Light Refreshments

8:00 PM Event Ends

Catch up on previous First Block episodes featuring founders of Cursor, Anthropic, Rippling, Webflow, Front, and more.

About Notion

Notion is the AI workspace that brings docs, projects, and team knowledge into one connected place — so startups can move faster with less busywork. With AI and agents built in, teams can summarise meetings into decisions and action items, draft first-pass docs using workspace context, and automate repeatable ops work.

In Australia, companies like Heidi, Linktree, Everlab, and me&u use Notion to run projects, keep teams aligned, and scale how they work as they grow.

About Lorikeet

Lorikeet is a Sydney-founded AI customer support platform building a "universal concierge" for complex, regulated businesses. Unlike FAQ bots, Lorikeet's agents plug into company systems and actually take action across chat, email, voice, SMS, and WhatsApp, from replacing lost debit cards to dispatching medication, with strict permissions baked in.

Founded in 2023 by Steve Hind (ex Stripe) and Jamie Hall (ex Google Brain), Lorikeet has raised roughly $75M USD in under two years at a $200M+ valuation, backed by Blackbird, Square Peg, QED, and the founders of Canva and Airwallex. Customers include leading global fintechs, healthtechs, and crypto marketplaces, and they've recently expanded to London. One of the most exciting AI companies to come out of APAC.